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| Rate Kamet (Please Check One) |
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SALES FACTOR
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Responsiveness of the Sales contact:
Excellent (4) Good (3) Fair (2) Poor (1) |
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Accuracy of the quotes communicated to you:
Excellent (4) Good (3) Fair (2) Poor (1) |
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Fulfilling your order or contract requirements:
Excellent (4) Good (3) Fair (2) Poor (1)
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Accuracy of the service dates and costs:
Excellent (4) Good (3) Fair (2) Poor (1)
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Timely notification of any delays:
Excellent (4) Good (3) Fair (2) Poor (1)
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Handling your changes to the original order:
Excellent (4) Good (3) Fair (2) Poor (1)
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Accuracy of the invoices:
Excellent (4) Good (3) Fair (2) Poor (1)
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Turn-around time on your orders:
Excellent (4) Good (3) Fair (2) Poor (1)
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PRODUCT/SERVICE QUALITY
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Compliance of the product delivered to the specified requirements:
Excellent (4) Good (3) Fair (2) Poor (1)
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Value and Cost-effectiveness of the product:
Excellent (4) Good (3) Fair (2) Poor (1)
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Reliability of the product:
Excellent (4) Good (3) Fair (2) Poor (1)
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Additional comments or areas we can improve:
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| Email: suggestions@kamet.com |
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CUSTOMER SERVICE FACTORS
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Responsiveness to your inquiries about an order:
Excellent (4) Good (3) Fair (2) Poor (1)
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Documentation regarding your order:
Excellent (4) Good (3) Fair (2) Poor (1)
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Handling of your complaints:
Excellent (4) Good (3) Fair (2) Poor (1)
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After sales servicing of the products ordered:
Excellent (4) Good (3) Fair (2) Poor (1)
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DELIVERY FACTORS
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On-time delivery:
Excellent (4) Good (3) Fair (2) Poor (1)
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Completeness of the order delivered:
Excellent (4) Good (3) Fair (2) Poor (1)
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Packaging and integrity protection of the order delivered:
Excellent (4) Good (3) Fair (2) Poor (1)
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The shipping protocol:
Excellent (4) Good (3) Fair (2) Poor (1)
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Overall, how satisfied are you with Kamet抯 products and service quality?
Extremely Satisfied Very Satisfied Somewhat Satisfied Not Satisfied
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THANK YOU!
Contact: 1-800-888-2089 |
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